i88win — Our commitment to responsible players
Gaming should be entertainment, not a problem. We are here to help you stay in control of your play.
Gaming and accountability
At i88win, player safety and sustainable enjoyment are our top priorities. Online gaming, approached the right way, can be a light and enjoyable form of entertainment. However, any game that is not kept under proper control can affect your life and have an impact on your finances, relationships, and health.
That is why i88win provides players with tools and services to help them manage their own gaming. We support you in keeping the fun first — and can assist with financial limits, session time limits, and self-exclusion.
Gambling is not a way to earn income. Do not play beyond your budget. Never chase losses in an attempt to win back money you have lost.
Please read the guidelines and information below carefully to help you maintain a gaming style that fits your life.
Only players aged 21 and above may play
No one under the age of 21 is permitted to use the i88win platform for any reason. We are committed to protecting the safety of minors.
Tools to control your gaming
i88win includes tools in Account Settings so players can manage their own experience.
Deposit Limits
Set a cap on how much you can deposit daily, weekly, or monthly. You can adjust the limit to match your budget from Account Settings.
Session Time Limits
You can set a playing time limit for each day or each week in advance. Once that limit is reached, your session will stop automatically.
Time-Out
You can pause your gaming activity for a minimum of 24 hours or for a set period. Your account will only be reopened once that period has ended.
Self-Exclusion
If you need a longer break from gambling, you can choose self-exclusion. Our support team will process the request immediately, and your account will be inaccessible for the entire exclusion period.
24/7 Support Service
If you are experiencing any issues related to gambling, our 24/7 Live Chat is available in Myanmar language to help you right away. You can also reach us at [email protected].
Family Protection
If a family member is being affected by problem gambling, please contact our support team — we will take steps to help protect them.
Problem Gambling Warning Signs
Gambling should be entertainment only. Recognising problem gambling early is the best way to address it effectively. Take note if any of the following apply to you —
Chasing losses by gambling more to try to win back money
Borrowing money or going into debt to fund gambling
Gambling is affecting your work, family or relationships
Feeling unable to control whether or not you gamble
Hiding the amount or frequency of your gambling from family
Losing track of time and gambling for longer than intended
If you notice any of the signs above, we encourage you not to stop abruptly on your own — please speak first with our support team or a qualified health professional.
How to Get Help — Step by Step
Problem gambling can be a difficult experience, but you don't have to face it alone. i88win can support you through these steps —
Open i88win's 24/7 Live Chat and mention "Responsible Gambling Support" — your personal information will be kept completely confidential.
Our support team can set deposit limits, session time limits, or a time-out period for you.
If you need a longer break, we can self-exclude your account for 3 months, 6 months, or longer. Your account will not be reopened until that period is over.
Consult a qualified health, financial, or mental health professional. Professional support is the most effective path forward.
Once your restriction period ends, review how things are going in your life and make good decisions from there — we are here alongside you.
i88win's Policy Commitments
i88win operates its responsible gambling policy with the wellbeing of players in Myanmar as the priority. Our commitments are —
| Policy Area | Details |
|---|---|
| Age Verification | Age 21+ verification is carried out during account registration |
| Deposit Limits | Player-requested deposit limits can be set from account settings |
| Session Time Limits | When the player-set session time is reached, an alert will appear on screen |
| Self-Exclusion | Self-exclusion requests will be processed within 24 hours of the request |
| SSL Security | Players' personal data is protected with SSL encryption |
| Fair Play | A Random Number Generator (RNG) is used to ensure all game outcomes are fair |
If you have any service-related questions at any stage, you can email [email protected] or ask directly via 24/7 Live Chat.
Keep gambling in check and
enjoy it as entertainment only
If you need support, contact us — available 24 hours a day. Or explore i88win's games in a responsible way.
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